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Sustainability Policy

At Impala Medico we recognise that our commercial activities impact on the health and wellbeing of permanent staff, clients, temporary staff, patients, their families and communities in general as:-

  • A provider of services
  • A purchaser of goods and services
  • A major employer
  • An educator and developer of skills
  • A strategic planner
  • An owner and manager of buildings
  • A provider of transport and cause of travel
  • An investor

Key Issues of our sustainability policy

  • maximising the potential of the company and its employees to contribute towards sustainable development.
  • supporting the communities within which the company operates, such as client organisations.
  • managing the wider impacts on society of our activity.
  • engaging stakeholders and relevant disclosure of progress, in accordance with confidentiality requirements.
  • Increasing the contribution that the company’s activities make to the achievement of the sustainable development objectives of Governments, the NHS and other client organisations wherever we operate.

Principles that will apply to the activities of the company

  • The management of health and safety will be continually improved through the development and maintenance of a health and safety policy and appropriate management systems, including in accordance with statutory standards.
  • Endeavours to sustain the environment for future generations will be governed by an environmental policy and an accredited environmental management system.
  • Sourcing from within local communities in a manner that is consistent both with EU rules and domestic policy governing or otherwise recommending best practice in procurement, and with the achievement of sustainable development objectives, will be actively promoted and encouraged.
  • The impact on local communities will otherwise be improved in response to feedback and comments received from stakeholders within those communities.
  • All stakeholders will be regularly engaged in dialogue about these principles and reports on progress for each one will be shared with stakeholders.
  • Conserving energy, water, wood, paper and other resources – particularly those which are scarce or non-renewable – while still providing a safe and comfortable working environment.
  • Reducing waste through re-use and recycling and by using refurbished and recycled products and materials where such alternatives are available (provided they meet quality requirements and give value for money);
  • Monitoring discharges and emissions to air, land and water to assess what action is necessary to reduce pollution or the risk of pollution.
  • Phasing out ozone depleting substances and minimising the release of greenhouse gases, volatile organic compounds, vehicle emissions and other substances damaging to health and the environment e.g. toxic and non-biodegradable materials.
  • Encouraging manufacturers, suppliers and contractors through tighter specifications to develop environmentally preferable goods and services at competitive prices.
  • Ensuring that any products derived from natural sources (e.g. timber) are from verified sustainable sources.
  • Working with contractors to improve environmental performance where this is relevant to the contract and to the achievement of value for money.
  • Meeting all relevant current and foreseen statutory regulations and official codes of practice and specifying contractors to do the same when working on our premises.
  • Developing and maintaining, where significant hazards exist, emergency procedures for effectively dealing with them and limiting the risk to health and the environment.
  • Ensuring, where practicable, that buildings occupied by the company are designed, constructed and operated to improve their environmental performance.
  • Encouraging more sustainable travel to work options via a Sustainable Travel Plan.
  • Educating, training and motivating staff and contractors to work in a more sustainable responsible manner and to play a full part in developing new ideas and initiatives.
  • Communicating openly with staff about sustainable development policies and best practice and co-operating with others in the public and private sectors to develop and promote environmentally sound practices. In addition, organisations with which the company does business, will be encouraged to support and adopt these principles within their own sphere of business activities.

In implementing this policy the company will:-

  • Review its systems to ensure the elements of Sustainable Development are incorporated as appropriate.
  • Review current processes and procedures to take account of the requirements of Sustainable Development.
  • Consult with stakeholders to understand their requirements and priorities around Sustainable Development.
  • Communicate our action plans and progress on a regular basis.


  • Sustainable development is a relatively new concept and specific training will be provided to key staff whose roles and responsibilities have the potential to impact on overall sustainable development objectives. Areas for implementation include: a rolling training programme; training as part of general induction; coverage of sustainable development issues in company communications.